• Helpdesk. Go to https://helpdesk.universiteitleiden.nl and log in with your ULCN name + password. You can fill in a form for Brightspace via the Education and Research tile. Searching on the term Brightspace in the search bar leads you to frequently asked questions + answers.
• Call the Helpdesk. On internal phones, call 8888. From external phones, call +31 71 527 8888 .

• The Brightspace Online Training is a course in Brightspace, in which you learn the basics of the system in an hour. This is visible under My Courses when you log in to Brightspace. If you do not see the course, please contact the LMS coordinator of your faculty.
• Support site. You are currently on the support site. All manuals are publicly available in both English and Dutch.

For questions on the use of your Brightspace course, please contact the faculty desks.

Faculty

• Faculty of Humanities [email protected]
• Faculty of Governance and Global Affairs (FGGA) [email protected]
• Leiden Law School [email protected]
• Faculty of Archaeology [email protected]
• The Faculty of Social and Behavioural Sciences [email protected]
• Faculty of Science [email protected] 
• ICLON [email protected]
• Leiden University Medical Center (LUMC) [email protected]
• Leiden University Library [email protected]
• Honours Academy [email protected]