Support site - BrightspaceStudents - English CoursesWhy can't I see or access my courses in Brightspace?

Why can't I see or access my courses in Brightspace?

Please make sure you have registered in uSis for your courses. See here for more info.

Courses that start in February will start to become available from 15 January 2021 in Brightspace. Please note that the exact date may differ per course. Rest assured, before the start of your lectures you will gain access to the course in Brightspace.

Please see below for more information in case you still can't see or access your course by 28 January 2021.

Course is available in Brightspace, but is grayed out

Whenever you see a grayed out course in the My Courses widget, it means you are enrolled in a course that has not yet started. You are unable to click on the course or open the course.

The course will automatically open as soon as the start date has passed. In case the course is still grayed out when your first lectures have started, check with your instructor if this is indeed correct or ask if he/she can open the course.

You registered in uSis but you cannot see/access your Brightspace course?

Please allow some time for your registration to get through. If you can not see the Brightspace within 24h after your uSis enrollment, please report an issue via this form.  

Course is still not available in Brightspace by 28 January 2021

If you still can't find the course under My Courses by 28 January 2021, you can do the following things:

  • Make sure you have registered in uSis for your course. See here for more info.
  • If you have already registered through uSis, please report a ticket throught this form.