If you need support for using Zoom, there are several departments that can help you. The table below gives an overview of what kind of question you can ask at which department.
All (technical) manuals can be found on the website of https://teachingsupport.universiteitleiden.nl/tools/zoom
|Type of question or issue||Department
||Link to info and contact details|
|Problems or questions about installing the Zoom desktop application or logging into Zoom.
||ISSC Helpdesk||The helpdesk for asking questions or reporting problems|
|Questions about settings and possibilities within Zoom.
Contact Teaching Support through the helpdesk
|Questions about how Zoom can be used within education.
||Faculty Teaching Support||
Contact Faculty Teaching Support
|Questions about the link between Brightspace and Zoom.
||Brightspace Support Team||Contact the Brightspace Support Team|