Zoom Support

If you need support for using Zoom, there are several departments that can help you. The table below gives an overview of what kind of question you can ask at which department.

All (technical) manuals can be found on the website of https://teachingsupport.universiteitleiden.nl/tools/zoom

Type of question or issue Department
Link to info and contact details
Problems or questions about installing the Zoom desktop application or logging into Zoom.
ISSC Helpdesk The helpdesk for asking questions or reporting problems
Questions about settings and possibilities within Zoom.
Teaching Support
Online manuals

Contact Teaching Support through the helpdesk
Questions about how Zoom can be used within education.
Faculty Teaching Support Contact Faculty Teaching Support
Questions about the link between Brightspace and Zoom.
Brightspace Support Team Contact the Brightspace Support Team