Support site - BrightspaceInstructors - English FAQPeermark unauthorized access issues

Peermark unauthorized access issues

If you ever run into an unauthorized issue while working with Peermark, 99% of the time it is due to technical browser issues. Please see if one of the following solutions works for you. If this did not resolve your issue, feel free to report your issue. 

Set the PeerMark assignment to open in a new tab

Due to the way browsers handle cookies, setting your PeerMark assignment to open in a new tab will resolve this issue for most users.

To set this up, click on the options button (the 3 dots), select Edit and Open in a new tab. Press save and you are done.

Try a different browser

If you continue to experience problems, we recommend that you try another browser, as this may solve the issue. A list of supported Operating Systems and browsers is provided below:

Desktop Operating Systems

  • Windows® 7, 8.1, 10
  • Mac OS X Intel v10.7+, El Capitan 10.11
  • ChromeOS

Browsers

We support the latest and one previous version of the following browsers:

  • Chrome
  • Firefox
  • Safari
  • Microsoft Edge