I see a broken link, what's gone wrong?
If part of Content is unavailable, this can mean that a link to your document or Course Tool is broken.
Possible reasons for a broken link are:
An empty placeholder
When a placeholder is empty in the Course Builder, it will show a broken link to the content. Go to the Course Builder via Course Tools > Course Admin > Course Builder and remove the empty placeholder.
Remove it by :
- Pressing the item's drop-down menu button
- Clicking the option "Remove"
A moved file
You might have uploaded files into a HTML template by using the "Insert Stuff" button. This automatically selects where the file is placed into the Course Files. When you upload a file via "Insert Stuff", you can't choose a location in which to store the file. The location must not be changed when you Manage Files, or else the link breaks.
If you have a broken link, you must:
- Remove the file from your Course Files
- Re-upload it in the correct location.
A copied LTI link
You might have copied components from another course that contains a LTI link.
To fix the broken LTI link, you should:
- Press the item's drop-down menu button
- Click the option to generate a "New Link"
A drag/drop image
You might have a broken link because of a drag and dropped image that has expired.
Images that are placed in the Content must be added properly, via the "insert stuff" button. Else, the image is kept as a temporary file which expires after a short period of time.