Where can I get support?

If you have any questions, you can ask them via the helpdesk: https://helpdesk.universiteitleiden.nl

Have you read the instructions and the FAQ but your question remains unanswered? Please contact your faculty's LMS-coordinator, who will further assist you in becoming familiarized with Brightspace. There are services available to have personal assistance, for example in migrating content to Brightspace. Please, refer to your LMS-coordinator for the possibilities. 

Walk-in consultation hours

Some university faculties have walk-in consultation hours, which give you the opportunity to ask your questions face-to-face in your own faculty.


Archeology: Tuesday & Thursday, between 13.00 and 17.00. Location: A2.07.


FSW: Monday, Tuesday, Thursday, and Friday, between 9.00 and 17.00. Location: 1B-11.


LUMC: Tuesday, Wednesday & Thursday, between 9.00 and 13.00. Location: Building 3, room V-02-40.


Law: Monday between 9.00 and 13.00. Wednesday between 13.00 and 17.00. Location: B4.03.