Instructor Support for Educational Systems

How do I log into Brightspace?

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Brightspace is available on your computer, tablet and smartphone. Use your ULCN-account to log in. Start the browser and go to brightspace.universiteitleiden.nl, u-access login appears.

This article contains the following information:

Log into Brightspace

Fill in your ULCN username and password and click Login.

How do I log into Brightspace? | Instructors - English | Support site - Brightspace - Google Chrome

In the next screen choose your preferred authentication method.

Please note, if you did not set any authentication preferences you can only choose Code by Email. The temporary code will be sent to your private/external email.

Push notification by NetIQ App

How do I log into Brightspace? | Instructors - English | Support site - Brightspace - Google Chrome

Open the NetIQ app, click on Accept and you will login!

Code by Email

How do I log into Brightspace? | Instructors - English | Support site - Brightspace - Google Chrome
  1. Check your personal/external email inbox for the code.
  2. Enter the code

Click on Next and you will login!

Setting Multi Factor Authentication on Brightspace for staff members

Op zoek naar een Nederlandse handleiding? Klik HIER

Please set up your authentication information through Leiden University account services: https://account.services.universiteitleiden.nl/idmdash/#/landing
Click on the tile "Multi-Factor Authentication"

You can choose to set one or more authentication methods. We recommend using the NetIQ Smartphone app for the most user-friendly login.

Experiencing problems with logging in and/or MFA? Contact the Leiden University helpdesk https://helpdesk.universiteitleiden.nl/tas/public/ssp/

Want to learn more about MFA? More information will be available on the website soon. Or check out the manual below.

Take note: As of 01-01-2020 Internet Explorer is no longer supported by Brightspace supplier D2L, which means you can no longer log in using that browser. Please use Chrome, Firefox or any other browser to log in. 

Troubleshooting logging in

The following issues might occur while you try to log in:

  • You are led to a white screen after you inserted your ULCN credentials;
  • You are led to a white screen after you have chosen a MFA method;
  • You are led to a white screen after you have entered the MFA email code;

Most of the times you can resolve these issues by clearing your cookies and cache.

Other resolutions?

Please see "Login issue?" for more possible resolutions. In case the issue persist or you need help clearing cookies and cache, please contact us via the Helpdeskportal

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