As of August 1, 2025, Kaltura Live Room (also known as Newrow, hereafter KLR) will no longer be available as a video conferencing tool. Want to know more? You can read more here.
This article discusses how to download and store various data from the Kaltura Live Room (KLR). These include files, notes, polls, quizzes, whiteboards and chat histories. You can find the Kaltura Live Room (KLR) through the video portal. Log in with your UCLN account to gain access. Click on the headings below to go directly to the desired explanation.
Note:
- For downloading files, it does not matter which course you open. Through the files button you can easily access all files of all courses. See the section below for more explanation.
- Do you want to download notes as well as files? Then go to the notes section first to read how to simplify this process.
How do I see all my courses?
- Go to files.
2. The following screen is now displayed:
3. Then click courses. The following screen is now displayed:
4. Here you will see all the courses listed, including their files.
How do I download my files?
- Go to files.
2. A new window will open. Click on the file you want to download.
Note: unfortunately, it is not possible to perform a bulk operation.
3. Then click on the download icon at the top right of the screen.
4. The document will now be downloaded.
Contact
Need help? Please contact the ISSC Helpdesk.
- Go to notes.
2. The following screen is now displayed:
3. Click the icon with the three dots in the upper right corner.
4. Click download to download the note directly as a pdf file.
Note: Do you want to download both files and notes? Then click add to files so you can download the files and notes together. To do this, see the section on downloading files.
Contact
Need help? Please contact the ISSC Helpdesk.
Are you not automatically redirected to the management page and haven't been to a Live Room recently? Then make sure you enter a Live Room first before visiting https://smart.newrow.com/.
2. Choose the channel you want to download the poll from and click on manage course. The following screen will now be displayed:
3. Choose quick polls. The following screen will now be displayed:
4. Click export. You will see two options:
5. Select the summary option.
6. The data and results will now be downloaded as an Excel file.
Contact
Need help? Please contact the ISSC Helpdesk.
Are you not automatically redirected to the management page and haven't been to a Live Room recently? Then make sure you enter a Live Room first before visiting https://smart.newrow.com/.
2. Choose the channel you want to download the quiz from and click on manage course. A new screen will open:
3. Choose quizzes. The following screen is now displayed:
4. Click on results.
5. Then double click on the result from the row you want to download. The following screen is now displayed:
6. Click on export.
7. The data and results are now downloaded as an Excel file.
Contact
Need help? Please contact the ISSC Helpdesk.
There are three types of chats: Q&A, room chat and moderator chat. These are all downloaded in the same way.
Are you not automatically redirected to the management page and haven't been to a Live Room recently? Then make sure you enter a Live Room first before visiting https://smart.newrow.com/.
2. At the top of the black bar, click on session stats.
3. The following screen is now displayed:
4. Select the session from which you want to download the chat. The following screen is now displayed:
5. Click on chat history.
6. Click on export.
7. The chat is now downloaded as an Excel file.
Contact
Need help? Please contact the ISSC Helpdesk.
- Go to tools.
2. The following screen opens:
2. Select the whiteboard tile. The following screen is now displayed:
3. Click on the icon with the three dots at the top right.... You will see the following options:
4. Choose export whiteboard.
5. The whiteboard is now being downloaded.
Contact
Need help? Please contact the ISSC Helpdesk.
Contact and information
Need help? Please contact the ISSC Helpdesk.