Instructor Support for Educational Systems

What are the system requirements for Zoom?

Updated Oct 13, 2021

Zoom is a video tool that is slightly lighter on the computer than  Kaltura  Live  Room,  but  Zoom is also less functional. This is mainly reflected in the lower demands placed on the computer hardware, but for full-fledged interactive sessions, bandwidth requirements are usually similar.

Below you will find the system requirements for using  Zoom.

Hardware requirements and recommendations

Minimum hardware requirements:

  • Mac OS 10.9 Mavericks of Windows 7.
  • Browser: Edge, Firefox, Chrome, and Safari for Mac.
  • Single-core 1 GHz.
  • 1 GB RAM.

Recommended hardware requirements:

  • Mac OS 10.14 Mojave of Windows 10.
  • Browser: Rand, Firefox, Chrome en Safari for Mac.
  • Dual-core 2 GHz or higher.
  • 4 GB RAM.

See this list for full Zoom hardware requirements.    

Internet requirements and  recommendations

Minimum internet requirements:

  • Broadband wired or wireless  (3G  or  4G/LTE).
  • 1.2Mbps (download)  for webinar participants  (a large session with only the speaker video-enabled).
  • 1.5Mbps (upload/download)  for when you attend a group session.
  • 3.0Mbps (upload/download) for when you attend a group session but also share your own  video  in  1080p

Bandwidth   recommendations:  

Recommended bandwidth  for  meetings and  webinar  panelists:

  • For group video  calls:
    • For gallery playback  and/or  720p  HD video:  1.5Mbps/1.5Mbps  (upload/download).
    • Receiving    1080p  HD video  requires  2.5Mbps  (upload/download).
    • Sending       1080p  HD video  requires  3.0Mbps  (upload/download).

Recommended bandwidth  for webinar participants:  

  • For 1:1 video calling:  600kbps  (download)  for high-quality video and  1.2Mbps  (download)  for HD video.

Tablets en phones

Supported operating systems  (iOS  and  Android) 

  • iOS 8.0  or  later:
  • Send  and  receive  video using  a  front  or rear camera:
    • iPhone 4  or  later,  iPad  Pro,  iPad  Mini,  iPad  2  or  later,      iPod  touch  4th  generation,  iPhone  3GS  (no front camera)  
  • iPadOS 13  or  later
  • Android 5.0x or  later

 Supported browsers  for  web  start 

  • iOS/iPadOS: Safari5+, Chrome
  • Android: Webkit  (default), Chrome

 Processing requirement 

  • Any 1GHz single-core processor or  better (non-Intel)

Bandwidth recommendations   

The bandwidth used by  Zoom is optimized for the best experience based on the participants' network. It will automatically adapt for 3G or  WiFi.

Recommended bandwidth over WiFi: 

  • For 1:1  video calling:  600kbps  (up/down)  for  high  quality video  and  1.2  Mbps  (upload/download)    for  HD video.
  • For group video calling: 600kbps/1.2Mbps (upload/download) for high quality video. To  view      the  gallery:  1.5Mbps/1.5Mbps  (upload/download).

See this list for full zoom hardware requirements for phones and tablets.

Please note that if you use hardware and internet that is not met with the recommended requirements, it is likely you have to deal with the reduced experience.

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